Generative AI for Finance: Handling Card Disputes
We will demonstrate how to use AI to handle credit card disputes and chargebacks!
Template: Assistant for Card Disputes:
- Inputs: Customer data (name, address, email, IP), payment history, access logs, dispute details.
- Creates a dossier with arguments to contest the dispute.
- Analyzes information such as IP address and purchase history.
- Support for responding to customer cases claiming fraud, erroneous product, product not delivered, etc.;
- Analysis of relevant information requested by AI, such as name, address, email, IP address, payment and access history, and contact attempts;
- Result in the form of a ""dossier"" with customer data, arguments, and conclusion;
Link to the Template
Use Tess AI to automate risk analysis and card dispute management, optimizing your financial operations!