If you’re here, you’re probably looking for ways to ask questions about Tess AI with the Pareto team!
Straight to the point, we have 6 main communication channels
Chatbot
This is the channel users use the most, human support is available during business hours Monday to Friday, from 9 AM to 6 PM, while the chatbot is available 24/7.
You can access it at the lower right corner of Tess AI, both in English, Portuguese, and Spanish.
Just like the automated chatbot, this is a WhatsApp contact for support that uses Tess AI Smart Support at the number +55 21 99555-8591.
This contact is linked to Pareto Help Center.
Smart support works 24/7
Just like the chatbot with support, this is a WhatsApp contact for support with the human support team from Pareto’s CS crew, at +55 21 96704-9829.
Human support is available during business hours, Monday to Friday, from 9am to 6pm.
Pareto has, among its official communication channels, Instagram and Facebook. Their inboxes are also open to solve any questions our clients might have!
If the client has questions and wants to ask via email, they can send their questions to the CS email
Lastly, we also have our YouTube channel with lots of content! Any questions can also be asked in the comments of our videos!
If you need our support, just use the channels above!
