To make sure you have all the support you need, if you have any questions about Tess, we've gathered all our official support channels in one place!
Pick the channel that fits your needs best:
Support Chat on Tess
It's the most used channel by our users!
There, support is handled exclusively by an artificial intelligence (AI) system, super trained and ready to help you 24/7, in any language!
Just open the chat in the bottom right corner of Tess AI:
Then, click Talk to Support and feel free to ask our AI anything.
If you need human support, send your questions, doubts or issues to the email suporte@tessai.io.
Our team is available on business days from 9:30am to 6pm (Brasília time), responding within, at most, 1 business day.
If you want to talk to our sales team, get a demo, or ask about prices and deals, just reach out by email comercial@pareto.io.
Business hours are just like our support availability!
Don't hesitate to reach out through your preferred channel! Our team is ready to help you get the best experience with Tess AI. If you have any trouble or questions, just contact us!
