What if your AI could be the voice of your brand?
You’ve probably seen some ads and offers about having an assistant always available, ready to answer your customers’ questions, qualify leads, and even help with sales.
The big thing is, when it comes to customizing for Artificial Intelligence, one of the hardest parts is actually giving your brand’s voice and guidelines to your 24/7 assistant. Plus, the biggest challenges people face building Individual Assistants are
High cost, since hiring a human personal assistant to work 24 hours a day can be super expensive, making it impossible for most people and businesses with anything less than a 24/7 schedule;
Lack of flexibility and scalability, because everyone’s or every company’s needs change over time. With a human assistant, changing their hours or work scope can get really bureaucratic and lead to extra costs.
Besides the struggle to find qualified and trustworthy professionals, since finding someone with all the right skills, who you can trust with confidential info, and who’s up for flexible hours can be a huge challenge.
It's exactly to solve these headaches that bringing together a human and AI turns out to be such an interesting option. With this combo, you can have a personalized virtual assistant that's available 24/7, at a way more affordable cost, and with a real person able to handle the supervision part. With platforms like Tess AI, creating and managing your own AI becomes a simple and intuitive process, no need for advanced technical knowledge.
Maybe you're already using Tess AI for other features, but did you know you can go further and create your own chatbots and virtual assistants? Even better, you can customize them to really match your brand’s unique vibe.
Keep in mind, this isn’t about robotic or impersonal answers. With Tess, you have the power to build an AI that chats with your customers—and even your team members—just like one of your staff, using your brand’s voice and real info about your products, services, and values.
Just imagine the possibilities:
Put an end to waiting lines: Create a chatbot that answers your customers’ most common questions, 24 hours a day, 7 days a week, freeing up your team to focus on more complex cases.
Guide your leads more accurately: Build a virtual assistant that identifies your leads’ needs, shows tailored solutions, and takes them on a smooth and intuitive buying journey.
Build a closer relationship with your customers: Offer instant, personalized support using an interactive help center, available any time, day or night.
The best part is, you don’t have to be a programming expert to create your own AI with Tess. Our platform lets you feed your AI with relevant info about your business, like documents, web pages, or even by answering questions and creating dialogues, anytime you want.
Over time, your AI will get smarter and more efficient, learning from every interaction and offering your customers an even more personalized experience.
How do you do this?
Ready to bring the AI you always imagined for your business to life?
Follow these steps and start building your first smart chat
Go to the "Agent Studio" section on the Tess AI platform.
Click on "Add Agent" and choose the "Chat" option.

Give your chat a name and customize its first greeting.
Start feeding your AI with info! You can upload documents, paste website links or simply type in questions and answers.

Test your chat and make tweaks: Tess AI lets you see and interact with your chat in real time, so you can make sure it's working the way you want.
Start exploring how to create chat templates in Tess AI and take a step forward in how you connect with your customers!