And What If Your AI Could Be the Voice of Your Brand?
You may have seen some advertisements and offers about having an always-available assistant, ready to answer your customers' questions, qualify leads, and even help with sales.
The big question is that when we talk about customization for Artificial Intelligence, one of the biggest difficulties lies in giving the voice of your brand, as well as guidelines, to your supposed 24-hour assistant. Furthermore, the greatest challenges faced in building Individual Assistants are
High cost, as hiring a human personal assistant to work 24 hours a day can be extremely expensive, becoming unfeasible for most individuals and companies with non-24/7 schedules;
Lack of flexibility and scalability, as the needs of each person or company can vary over time. With a human assistant, adjusting working hours and scope can be a bureaucratic process and incur additional costs.
In addition to the difficulty of finding qualified and trustworthy professionals, as a professional who possesses all the necessary skills, is trustworthy to handle confidential information, and is willing to work flexible hours can be a huge challenge.
It is precisely to solve these pain points that combining a human and AI proves to be such an interesting alternative. With it, you can have a personalized virtual assistant available 24 hours a day, 7 days a week, at a much more accessible cost, with a human being able to work with the supervision process. With platforms like Tess AI, creating and managing your own AI becomes a simple and intuitive process, without the need for advanced technical knowledge.
Perhaps you already use Tess AI for other functionalities, but did you know that you can go further and create your own chatbots and virtual assistants, and the best part, customize them to reflect the unique identity of your business?
Note that we are not talking about robotic and impersonal responses here. With Tess, you have the power to build an AI that talks to your customers and eventually your employees as a member of your team, using your brand's tone of voice and real information about your products, services, and values.
Imagine the possibilities:
- Eliminate customer service queues: Create a chatbot that answers your customers' most frequently asked questions, 24 hours a day, 7 days a week, freeing your team to focus on more complex cases.
- Guide your leads more accurately: Develop a virtual assistant that identifies the needs of your leads, presents personalized solutions, and guides them through the buying journey in a natural and intuitive way.
- Build a closer relationship with your customers: Provide instant and personalized support through an interactive help center, available any time of day or night.
The best part is that you don't need to be a programming expert to create your own AI with Tess. Our platform allows you to feed your AI with relevant information about your business, such as documents, web pages, or even by answering questions and creating dialogues, on a recurring basis.
Over time, your AI will become increasingly intelligent and efficient, learning from each interaction and offering an ever more personalized experience to your customers.
How to do this?
Ready to bring the AI you've always imagined for your business to life?
Follow these steps and start building your first smart chat
1. Access the "AI Studio" section on the Tess AI platform.
2. Click on "Create New Template" and choose the "Chat" option.
3. Name your chat and customize the initial greeting.
4. Start feeding your AI with information! You can upload documents, enter links to web pages, or simply type questions and answers.
5. Test your chat and make adjustments: Tess AI allows you to view and interact with your chat in real time so you can ensure it is functioning as expected.
6. Integrate your chat into your website or messaging platform: Tess AI offers integrations with various platforms so you can make your chat available to your customers quickly and easily.
Start exploring creating chat templates on Tess AI and take a step forward in the way you connect with your customers!
